DELIVERY AND RETURN PROCEDURE
This Procedure applies to Products ordered by Customers as a result of accessing the Services offered by the www.legendarydracula.com website operated by Legendary Dracula SRL.
Please find below all useful information about the delivery process:
We have high standards of product safety during transport. That’s why we use high quality materials to pack the products you ordered. However, in the unfortunate situation where your product deteriorates during transport, we will do our best to replace it as soon as possible. This action could delay the delivery deadline by one to two days, but we consider it a necessary step in order to be able to meet your expectations;
If, at the delivery of the Products, the Customer is not found at the address indicated by the Customer in the Order accepted by Legendary Dracula, the delivery will be attempted once again, after which the Products will be returned and the Customer will bear the cost of a new shipment, regardless of the value of the Products ordered.
If you are not satisfied with the product you receive, you can return it within 14 calendar days of receipt, without any penalties and without the need to invoke a reason. The only cost you will have to bear is the shipping charge for the return of the package.
If you have decided to return a product, it is necessary to communicate your intention of return. You can do this using one of the following ways:
Once you have informed us, you can prepare the product for return. Find the return procedure below:
Do not hesitate to contact us if you need any additional information.
The last update of this policy was on 01.07.2018.
Thank you for accessing the online platform of Legendary Dracula SRL represented by the website www.legendarydracula.com
The confidentiality and protection of information collected from you is of vital importance to us. Legendary Dracula SRL does not provide the information collected to third parties without your express and prior consent. Any traffic statistics for our users that we will provide to third-party advertising networks or partner websites is provided only as a set of data and does not include any personally identifiable information about any individual user.
Legendary Dracula SRL takes the appropriate technical and organizational measures to protect the personal data you provide to Legendary Dracula SRL from accidental or intentional handling, loss, destruction, or access by unauthorized parties, against unauthorized access, distribution or accidental loss of data. This also applies to any purchased external services. We verify the effectiveness of our data protection measures and continually improve them in line with technological developments. Any personal data entered is encrypted during the transfer using a secure encryption process.
Your access to certain services and information within the website is conditioned by the registration of the user account protected by a password that you choose. We recommend that you do not disclose this password to anyone. Legendary Dracula SRL will never ask you for your user account password in email or SMS messages or by phone. We therefore advise you not to disclose this password to people who ask for it.
Furthermore, if possible, you must remember to sign “log out”/“sign out” from your account in the online platform provided by Legendary Dracula SRL at the end of each session of use. We also advise you to close the browser window you worked at the end of your navigation on the websites or services provided by Legendary Dracula SRL.
These tips are designed to remove unauthorized people’s access to your personal information or mail when working on a computer network located in a public place or even at work if someone else can access your computer
Measures to ensure data security
We implement a variety of security measures when a user places an order that enters, transmits or accesses his or her information to maintain the safety of your personal information.
Your personal information is contained behind secure networks and is only accessible to a limited number of people who have special access rights to such systems and must keep the confidentiality of the information. In addition, all sensitive/financial information provided is encrypted by Secure Socket Layer (SSL) technology.
Limitation of liability of Legendary Dracula SRL
Unfortunately, no data transmission via the Internet can be guaranteed to be 100% safe. Consequently, despite our efforts to protect your personal data, Legendary Dracula SRL cannot ensure or guarantee the security of the information you transmit to us, to and from our online services or our products.
We therefore warn you that any information sent to us will be at your own risk.
When we receive the information you provide, however, we guarantee that we will make every effort to ensure their security in our systems, according to the security standards required by the Romanian legislation in force.
We store personal data in a secure way, behind a firewall, on secure professional servers installed in a datacenter located in Germany.
The last update of this policy was on 01.07.2018
TERMS AND CONDITIONS FOR USING THE SERVICES OF THE WEBSITE
This website is operated by Legendary Dracula SRL, headquartered in 12 Ion Berindei St., Bl. 60, Ap. 54, District 2, Bucharest, Romania, registered with the Trade Register under no. J40/6432/2004, identified by tax identification code (CIF) RO 16352542, e-mail firstname.lastname@example.org, hereinafter referred to as “Legendary Dracula”.
This document contains the terms and conditions for the online sale of services and products offered for sale by Legendary Dracula. The following capitalized terms will have the meanings below, unless otherwise expressly provided:
Customer – Person who has or obtains access to Content and Service and who has placed at least one Order on the Website;
User Account – an assembly consisting of an email address and a password that allows a single User to access restricted sections of the Website through which access to the Service or transmission of the Order is provided, in which case it contains information about the Customer and Customer’s history in the Website (Orders, invoices, Product warranties, return, etc.);
- any information on the Website or available in the Service that can be visited, viewed or accessed by the User/Member/Customer via electronic equipment;
- the content of any communication sent to Users/Members/Customers by Legendary Dracula by electronic means and/or any other available means of communication;
- any information communicated by any means by an employee/collaborator of Legendary Dracula to Members/Customers according to the contact information specified by him/her;
- information related to the Products and/or the prices charged by Legendary Dracula for a certain period of time;
- information related to the Products, services and/or prices charged by a third party with which Legendary Dracula has concluded partnership contracts in a given period;
- data related to Legendary Dracula or other data;
Order – the operation by which Customer expresses the intention to purchase products marketed through the Website by Legendary Dracula;
Contract - is the consensual agreement between Legendary Dracula and the Customer regarding the sale or purchase of one or more Products on the Website by launching an Order by the Customer and accepting it by the Seller, in compliance with the legal provisions and the Terms and Conditions;
Document - these Terms and Conditions applicable to the sale of the Products by Legendary Dracula through the Website Services;
Member - The individual who has or obtains access to the Content, by any means of communication or under a usage agreement and which requires the creation and use of an Account;
Newsletter - a periodic, exclusively electronic means of information, e-mail or other form of distance communication (e-mail, SMS) on the Products and/or promotions developed by Legendary Dracula in a given period;
Products - Any goods (products) that are made available to the User by Legendary Dracula for purchase, against payment, through the use of the Website.
Service - E-commerce service conducted exclusively on the public sections available to the Website in order to allow Users to Contract products using exclusively electronic means, including other means of distance communication (by telephone).
Website – www.legendarydracula.com domain and its subdomains.
Specifications - all specifications and/or descriptions of Products as specified in their description.
User - The individual who has or obtains access to the Content through any electronic means of communication who does not have an Account created and has placed no order on the Website.
Transaction - the payment or receipt of a payment of an amount of money as a result of the sale or purchase of a Product through the Website.
Legendary Dracula may change this Document at any time to reflect changes in legislation, internal policies, or technology used. Any changes to the Document will take effect for the Services only for orders posted after the publication of the respective changes on this Website.
Legendary Dracula may at any time modify, suspend or cease the online marketing of the Products, in whole or in part, temporarily or permanently, without notice/prior notification.
Legendary Dracula will make technical efforts to ensure the smooth operation of the Website. In the event of any interruption or inability to access by Users/Customers/Members for a definite period of time, Legendary Dracula shall not be liable to any person for any damages or losses suffered, directly or indirectly resulting from the inappropriate use of the Service provided, the non-functioning of the Service due to technical reasons and/or action of third parties.
Legendary Dracula will make the necessary efforts to achieve the purpose of the Website and has no responsibility with regard to the Content posted by User within the Services.
Legendary Dracula assumes no responsibility and will not be liable for any damages or viruses that may affect your computer or other electronic equipment by accessing or using this Website or downloading any material, information, text, video or audio on the website.
Accessing this Website is at the user’s own risk, and Legendary Dracula bears no responsibility whatsoever for any direct or indirect damage caused by accessing the Website or following the completion/finalization of an Order or any use of the data and information on this Website.
It is forbidden to use the Website to promote or market on it other goods or services than those presented by Legendary Dracula.
It is forbidden to use the Website to display or transmit any material of an illegal, abusive, licentious, libellous, vulgar, instigating, threatening, pornographic or defiling nature, or any other material that may constitute or encourage conduct that may give rise to an offense or which may lead to civil liability or would be a violation of other legal provisions.
It is forbidden to access the Website or use the Services in a way that deforms, impairs, disables, overloads or damages any server or networks connected to any server or which may affect the use of the Services by any other User.
Any deletion, addition, insertion, modification of any information on the Website, and any attempt to gain unauthorized access to the Website, the accounts of other Users, connected systems or computer networks or any other Services by fraud, decoding passwords or any other means, including the exploitation of a means unintentionally provided by Legendary Dracula is forbidden. Any breach of the provisions of this section may result in permanent or temporary blocking of access to the Website and the obligation of the author to pay damages for the damage caused.
The Administrator reserves the right to disclose at any time any information the disclosure of which is necessary to comply with any law, regulation, judicial procedure or request of state bodies.
Intellectual and industrial property rights
The content of the Website, as defined in the preamble, including without limitation all texts and static images, dynamic images and/or multimedia content, buttons, trade symbols, trademarks and/or designs are the exclusive property of Legendary Dracula, which has all rights obtained directly or indirectly (through usage and/or publication licenses) reserved.
Users/Customers/Members may use the Content of the Website solely for informational, non-commercial or personal purposes, and are forbidden to copy, download, reproduce, publish, transmit, sell, distribute partially or totally the content of this Website for other purposes, unless permitted by exceptions to applicable copyright laws or express agreements by Legendary Dracula.
To the extent you wish to use, download, copy or distribute part of the Content, please email us at email@example.com specifying the Content you wish to use, the actual way you intend to use it and the intended purpose, these being the “Terms” of the use agreement. In the absence of a prior written consent from Legendary Dracula, any distribution, communication, copying, display, reproduction, publication, licensing of use, creation of derivative works, transfer or sale of the Content will be considered a violation of the Terms and Conditions and the rights that the holders of intellectual property rights enjoy on the Content.
Users who publish/submit any Content on the Website are under the obligation not to prejudice in any way the copyright of a third party.
Information presented on the website
All elements used to describe the Products (such as, but not limited to, static or dynamic images, descriptive text, graphic presentations, or video) are not a contractual obligation on the part of the Seller and are used exclusively for presentation and information. For this reason, we ask that before you make an Order, carefully check the features of the Product as they are described on the Website.
Legendary Dracula makes every effort to ensure the correctness and accuracy of the data and information published on the Website, including the description of the Products and the prices indicated. However, people using this Website are informed of the possibility of errors. To the extent that it is found that the error has affected or, as the case may be, influenced an Order or Contract, Legendary Dracula will inform the Customer in the shortest time possible in order to reconfirm the Order/validity of the Contract or eventually to cancel it.
Products that are subject to sale in a promotion or campaign of any kind will also be subject to the terms and conditions applicable to that campaign or promotion and will be duly notified in advance. User/Customers/Members are kindly asked to read the terms and conditions applicable to a particular campaign or promotions before placing an Order on Products that are part of that campaign or promotion.
Online sale policy
Access to the Website for an Order is permitted to any User acting for a legitimate purpose and intending to purchase one or more Products from the Seller in accordance with this Document.
Order can be placed on the Website only by persons aged 18 on the date of the Order and who wish the delivery of the Products take place within the territory of Romania.
There is no minimum value for making an order on the Website.
Legendary Dracula sells online Products in retail system, not being intended for resale or distribution for commercial purposes.
Legendary Dracula reserves the right to refuse the access of Users/Members/Customers to some or all of the functions related to online marketing and to restrict the processing and/or delivery of an Order if there are suspicions of fraud on their part or if he/she behaves in a manner that may harm the interests of Legendary Dracula.
Posting your views on products or communicating with Legendary Dracula can be done by using the data listed in the “Contact” section on the Website. We will remove or ignore from the Website opinions or references containing insults or an inappropriate language, Legendary Dracula being free to dispose of the information received without having to justify its actions.
In order to purchase a Product, you must must register a User Account.
The account is created either voluntarily, and the required fields are filled in with the required personal data - email and password.
The account can also be created through a social network (e.g., Facebook, Gmail) and your login data (email and password) will be imported from your existing account on these networks.
If you are not a consumer (but a representative of a legal entity) and you order products for a legal entity that you represent and in whose name you act, you will need to provide us with additional information about that entity (name, registered office, registration number, tax identification code). In any communication with us on behalf of the legal entity you represent you will act on its behalf and legally bind that entity.
When providing the necessary data to create your account, Users/Customers/Members guarantee that those data are real, accurate and complete.
Upon creation of the Account, the Customer will receive an Account confirmation link on the indicated email address, which will be required to be accessed by the Customer to complete the registration procedure.
Legendary Dracula reserves the right to delete or prevent the use of accounts belonging to Customers/Members who do not comply with the provisions of these Terms and Conditions.
In order to purchase Products you can submit an Order to us following the ordering process on the website or by phone.
Order through the Website is done through the following steps:
(i) Selecting Product/Products and adding them to your shopping cart by clicking on the “Add to Cart” button.
(ii) Subsequently, clicking the “Order completion” button will open a login page in your Account (by entering your email address and password) or, if you are not registered, a page will open for entering your personal details for registration.
(iii) If you have not already done so, you will need to provide the following personal information to place a valid order: name, surname, email address, contact phone, billing address and delivery address, payment method you want. Also, during this stage, any discounts will apply as a result of having a voucher code, discount code, or gift card.
Before placing your order, you will be prompted to read these Terms and Conditions carefully and tick the “I Agree to the Terms and Conditions” heading to place the order. You will also be asked to express your agreement to receive a Newsletter that does not condition the placement of the order.
(iv) Selecting the way to receive.
(v) Transmitting the order to Legendary Dracula.
The customer must ensure that the order data and the information provided for delivery and contact are correct and complete. During the ordering process, you can check, modify, or correct any errors and review the list of products ordered, before placing an order.
Adding a Product to the shopping cart, in the absence of Order completion, does not entail the registration of that Order, nor the automatic reservation of the Product.
The order represents your request to purchase the Products, subject to confirmation by Legendary Dracula.
After the Order is executed, the Customer will receive an email notification about the Order entry. Also, the Order entry notification will include the order number (assigned to each order) in the Legendary Dracula system, the details of the ordered Products, the total price of the Order, including shipping costs. The notification received by the Customer after making the Order regarding the takeover of this Order is an information and does not represent the acceptance of the Order by us.
After checking the stock of Products, Legendary Dracula will email the availability of the ordered Products, the delivery date and the acceptance of the Order respectively. Acceptance of the Order means the conclusion of the agreement between you and Legendary Dracula, the Contract including both the provisions of this Document and any subsequent agreements between Customer and Legendary Dracula regarding an Order, whether or not they are contained in an electronic or material document.[PNSA1]
Legendary Dracula may cancel the Order placed by the Customer with the simultaneous or subsequent notification to the Customer without being liable for such action in the following cases:
(i) non-acceptance by the Customer’s card issuing bank of the Transaction in the case of online payment;
(ii) the invalidation of the Transaction by the card processor agreed by Legendary Dracula in the case of online payment;
(iii) the data provided by the Customer on the Website is incomplete and/or incorrect;
(iv) the Customer’s express request to renounce the Order in writing;
(v) the technical impossibility of processing the Order at the Website level for reasons beyond the Seller;
(vi) any of the terms and conditions of this document have not been fully complied with by the Customer.
Delivery. Transfer of property and risks
Delivery of Products is made by courier anywhere in Romania.
The delivery deadline is indicated in the Order acceptance email, i.e. within 3-10 business days of order confirmation, without exceeding the 14-day deadline.
The Customer will be able to fill in the Order form with only one delivery address per Order.
Product property and risks will be transferred at delivery, but conditional upon payment by the Customer.
We do not assume liability for any losses that may arise from the delay of delivery - if these are caused by circumstances beyond our control or for which we have been unable to take reasonable steps to prevent the delay (governmental actions, impediments of force majeure, wars, acts of terrorism, protests, uprisings, civil unrest, fires, explosions, floods, epidemics, strikes.)
If the product cannot be shipped, Legendary Dracula undertakes to inform the Customer of this unavailability, and the amounts paid in advance will be reimbursed within maximum 14 days.
The maximum amount of damages that may be paid by Legendary Dracula to any Customer in the case of non-delivery or inappropriate delivery is the amount received by Legendary Dracula from this Customer.
Invoice and payment
The Product price is the one mentioned on the Website and includes VAT at the rate applicable under the legislation in force.
The cost of delivery is charged in addition to the price of the products. Delivery of the Products will be free of charge, depending on the conditions applicable to the Order or the campaign run by Legendary Dracula on the Order date.
Products ordered can be paid in cash, in local currency, on delivery (repayment), online - with the card through the platform available on the Website.
Also, the Order may be partially or fully paid with a gift card or voucher issued by Legendary Dracula.
Payment card data will not be accessible to Legendary Dracula nor will it be stored by Legendary Dracula but only by the payment processor integrated into the Website and by the Transaction authorization authority or another entity authorized to provide storage services of the card identification data, the identity of which will be communicated to the Customer/User/Buyer before entering the data.
We make every effort to ensure that the Price on the Website is accurate and complete. If we find an error, we are not obliged to provide you with the product at the wrong price, and you will receive any amount already paid without your agreement to purchase the Product at the correct price.
The Seller will issue an invoice to the Customer for the Products delivered, and the Customer is required to provide all the information required to issue the invoice in accordance with the applicable legislation.
The Seller will provide the Customer with the invoice for the Product Order as well as any other costs related to the Order in a material or electronic format by including the invoice in the package containing the Products delivered, or by e-mail, at the address specified by the Customer.
Product conformity and warranties
If you are a consumer and at Delivery you find that a product does not correspond to your Order (accepted and confirmed by us under this Document), you may request that we either (a) repair it or (b) replace it without any payment from you, in 15 calendar days from when you have informed us (if repair or replacement applies to that type of product and is possible) or (c) refund your paid price (provided you return the product at our expense - when we ask for it).
For more details on products return within 30 days of delivery, please refer to the Return Policy document available here.
In general, the products are accompanied by a legal warranty of 2 years from the date we deliver them and the manufacturer’s warranty (where applicable). Except for products with an average use time of less than 2 years, in which case the warranty period is reduced to this period.
The warranty provided does not affect the other rights established by applicable law.
If you are not a consumer: you must check all the products as soon as you receive them and within 5 working days of delivery, to inform us in writing of any product nonconformity. If we do not receive such information from you within the indicated timeframe, the products will be deemed accepted by you and you will no longer be able to rely on their non-conformities (such as apparent defects, hidden vices or other deficiencies, etc.).
Right of withdrawal
If you place an Order through the Website, you may cancel the Order at any time prior to the conclusion of the Contract, according to this Document and the Delivery and Return Procedure which can be consulted here.
The consumer also has the right to withdraw from the Contract within 14 days of the physical delivery of the Product without having to justify the withdrawal decision and without incurring any costs other than those set by law. If you ordered in a single order more products to be delivered separately, the deadline expires after 14 calendar days from when you entered the physical possession of the last product.
In order to exercise the right of withdrawal, the Customer will cumulatively fulfil the following obligations:
(i) will send to Legendary Dracula within 14 (fourteen) days his or her decision to withdraw from the Contract either by using the withdrawal form template available here: [•] or any other unambiguous statement in which he/she expresses his/her decision to withdraw from the Contract, which you will send by email to firstname.lastname@example.org, either by filling in the online return form [•] - available from your Account, marking the section regarding the withdrawal right, and receiving the confirmation of dispatch to Legendary Dracula by email at the address communicated at the time of the Order.
(ii) will return the Product in respect of which he/she withdraws from the Contract to Legendary Dracula at: 8A Intrarea Narciselor, Etajul 1, Otopeni, Ilfov as soon as possible.
Legendary Dracula may cover all shipping costs for returned products (regardless of the reason for return) as well as the loyalty procedure if the return is requested and processed through the existing section in the Account.
If the Order is paid, Legendary Dracula will refund the amount paid by you within 14 (fourteen) days of the date the Buyer informs of his/her decision to withdraw from the Contract solely by bank transfer to the account from which the payment was made.
Legendary Dracula will be able to postpone repayment of the amount until receipt of the Goods sold or receipt of proof that they have been shipped if they have not offered to recover the Goods themselves (the most recent date will be taken).
In case of diminishing the value of the products - because of the way you have handled or used them (other than to determine the nature, the qualities and the functioning of the products) we will not be able to refund the amount that we have collected from you.
Legendary Dracula reserves the right to refuse to withdraw from the contract if, upon return of the products, we find that they are not in the state in which they were delivered (contain traces of use, missing labels, emblems, other safety features or components).
Products which, by their nature, cannot be returned or can be degraded or damaged rapidly, such as intimate linen products, bathing suits, leather products, may not be subject to withdrawal from the contract.
Confidentiality and protection of personal data
Legendary Dracula will ensure the confidentiality of all data provided for the purpose of creating the Account and delivering the Services.
Promotion of products and offers
To promote the Products and offers available, Legendary Dracula can send Newsletters to User/Customer/Member who has opted to receive them, directly or through commercial partners, in compliance to the confidentiality of data provided by the User/Customer by various means, such as by e-mail, any other electronic means (such as SMS, etc.)
The User/Customer/Member has the right to renounce at any time the option originally expressed as follows:
(i) Using the special link provided in any newsletters and/or alerts received;
(ii) By changing your acceptance to receive newsletters and/or alerts and using restricted area pages by using your Account.
(iii) By contacting Legendary Dracula, according to the contact information existing on the Website.
Limitation of Legendary Dracula liability
Legendary Dracula cannot be held liable for damages of any kind that the Customer or any third party may suffer as a result of Legendary Dracula’s performance of any of its obligations under the Order and for damages resulting from the use of the Products after delivery, and especially for their loss.
However, to the extent that the limitation of liability as above is not possible, the extent of Legendary Dracula’s liability for any damage caused will only extend to the counter value of the Products which formed the subject of the Order under which the act giving rise to damage was generated.
The Customer is responsible for safely keeping Account details, being solely responsible for fraudulent use of these details as a result of their transmission to a third party voluntarily or as a result of his or her fault.
For notifications and complaints relating to this Document, the Customer has the contact form available on the Website. The notifications will be analysed within 10 days of their receipt, and immediately after their settlement, a response will be communicated to the Customer.
This document is governed by the Romanian law in force.
In the event of any dispute over this Document, you will first try settling them amicably via the electronic address email@example.com and if amicable settlement will not be possible, the dispute will be settled by the courts competent in Romania.
In the same sense, if the transaction between you and us has been completed through the website, in accordance with Regulation (EU) no. 524/2013, we inform you that you have the right to request the out-of-court settlement of the dispute through the online dispute resolution platform, accessible on the Internet address
You may also address a complaint to the National Consumer Protection Authority.
The latest update of this Document was made on 01.07.2018.
Legendary Dracula gives great importance to the security of your information. The protection of your personal data (hereafter “Data”) is very important, so data protection and privacy is a priority for us. Data processing by Legendary Dracula is performed in accordance with the provisions of the EU Regulation no. 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as well as the applicable national legislation.
Collection and use of data
You can use our website without revealing your personal data. However, if you want to order online products, receive our newsletters or contact us for any reason, you will need to provide us with your personal information during the registration process. These are: full name, phone number, e-mail address, delivery address, billing address, age, personal number (CNP) (exclusively for processing orders over 1000 lei)[PNSA1] [CT2] , where applicable, if such data are required for (hereinafter referred to as „Processing Purposes”):
i. where the processing is necessary for the performance of a contract or for the purpose of carrying out the work, at the request of the data subject, before the conclusion of a contract:
(a) creating a user account on our website www.legendarydracula.com;
(b) placement and processing of your orders;
(c) processing payments for the products you have ordered;
(d) order dispatch by courier;
(e) processing the products return request;
(f) conclusion of the customer loyalty contract for inclusion in customer programs: loyalty fidelity cards, gift vouchers, or personalized order services, etc.;
(g) in general, to manage business relationship with you (or the company you represent) to respond to your requests, to honour orders (including related activities/services), event management, to send you contract performance reports (via email, SMS, or phone) and for providing any services related to your user account and orders placed through our website www.legendarydracula.com; if you purchase Products for and on behalf of a Company, you declare under your sole responsibility that you have the full capacity to legally represent and engage the Company in whose name you place a Product Order through the Website.
ii. if you have expressed your express consent for processing:
(h) we may use your information to contact you if we have your consent to that effect, when appropriate, in connection with new offers or services and special offers that we believe to be of interest to you or to send you marketing communications or newsletters for Legendary Dracula; we may analyse your client profile and preferences and run automated marketing campaigns, we may contact you through our online chat, telephone, SMS, email, social platforms, mobile applications according to the option at the time of subscription
(i) generating WebPush Browser notifications, a setting that allows the Website to notify users of new messages or updated content while the Internet Browser is open and specific permissions have been granted (you can easily enable or disable notifications and you can control how these notifications appear);
iii. when processing is required to meet Legendary Dracula’s legal obligation under the applicable regulations:
(j) we use personal information to keep track of business activities for legal, administrative and audit purposes, including the preparation of financial accounting documents and reporting to tax authorities or to any competent body under the law;
(k) We use personal information to meet our client’s knowledge obligations when we have this obligation and to adopt measures to prevent and combat money laundering or terrorist financing operations.
iv. when processing is necessary for the legitimate interests of Legendary Dracula:
(l) for financial reporting between affiliated companies, including for achieving development and profitability goals, operational performance, procurement, and the acknowledgement and exercise of rights in the courts;
(m) conducting market surveys and prospects, including by conducting customer satisfaction surveys on Legendary Dracula products and services;
(n) we may collect information through cookies to provide you with quality services and to improve your browsing experience, in particular to store your preferences and parameters in order to save time, enable authentication, combat fraud, and analysing the performance of our website and services. This information helps us improve our websites and applications and better understand what products and services you prefer;
(o) we process personal data of (legal or conventional) representatives and contact persons for legal entities customers when purchasing Products for and on behalf of a company.
As a general principle, giving consent and providing personal data for processing based on the consent of the data subjects is entirely voluntary; there are no negative effects for you if you choose not to give consent or provide personal data. There are cases where Legendary Dracula cannot take action without some personal data, for example because this personal data is needed to process your requests, orders, or to give you access to an offer or newsletter. In these cases, unfortunately, it will not be possible for Legendary Dracula to offer you what you ask without providing relevant personal data.
Please also refer to the next sections for details on the purposes of the data processing and the legal grounds for such processing.
Confidentiality of minors’ data
Protecting the privacy of the very young is particularly important. Our website will NEVER collect or maintain information on our website from users/visitors/customers who declare that they are under the age of 18 and no part of our website is structured to attract anyone under 18.
Legendary Dracula can sell or charge the value of products/services for minors that can be purchased exclusively by an adult.
If you are a minor and access the site www.legendarydracula.com you can do so only if you are under the supervision of a parent or guardian.
Legendary Dracula, is not responsible if the website is accessed by a minor without the consent of a parent or legal guardian.
Registering a user account and placing orders
The debit or credit card information you enter in the Product Registration and Payment section, the integrated PayU service component, is processed directly on the servers of the online payment services provider, i.e. PayU S.A. with headquarters in Poznań, 60-166 Poznań, at ul. Grunwaldzka 182, registered in the Register of Contractors held by the Tribunal for Poznań - Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Registry Office under no. KRS 0000274399, share capital of PLN 4,944,000 (paid in full), fiscal identification number no. (NIP): 779-23¬-08-495. The contact details for Romania of the payment service provider are: S.C. PayU SA - Opera House Building 2, 2 Dr. Nicolae Staicovici St., 6th floor, District 5, Bucharest, Romania, Tel: +40 21 303 2066, Fax: +40 21 303 2067, Email: firstname.lastname@example.org.
If you choose “PayU” as a payment option in the Online Store during the ordering process, the card data is loaded directly on the PayU server. By selecting this payment option, you agree to the transfer of personal data required for payment processing.
Personal data sent to PayU are usually the name, surname, address, e-mail address, IP address, phone number, mobile phone number, or other data required for payment processing. Additionally, for orders exceeding RON 1,000 (one thousand), you will be required to enter the personal number (CNP) (only for individual purchasers) in order to meet Legendary Dracula’s legal obligations regarding the proper preparation of financial accounting documents.[CT4]
Data Transmission is done exclusively for the purposes of processing payments, preventing fraud, verifying the payer’s identity and creditworthiness. If necessary, PayU will transmit personal data to affiliates and service providers or subcontractors to the extent that this is required to meet contractual obligations or to process data for the purpose of processing online payments.
Your refusal to complete the registration and payment process by failing to provide all required, correct and complete data will prevent payments and result in the order being cancelled. Legendary Dracula reserves the right to refuse or cancel the order if fraud or unauthorized or unlawful transactions are suspected.
The user declares and warrants that (i) he/she is legally entitled to use the indicated bank card or other payment methods in connection with the purchase of the products and that (ii) the information provided to Legendary Dracula for the purpose of making the payment is genuine, correct and complete.
The bank card processor approved by Legendary Dracula has the right to access/view any type of data/documents generated by an order issued, cancelled orders, contract, cancelled contract or honoured contract to investigate any transaction if any.
Legendary Dracula, requires the bank account to be communicated only in the case you exercise the right of return and it will be processed solely for the purpose of repaying the amounts owed to you after this data is removed from the database and is kept only in the accounting records according to the legislation in force.
You may request assistance or you can address any questions, comments, suggestions, or issues concerning the website or products sold, or about processing your personal data by contacting Legendary Dracula using the “Contact” section of the website. Please give us as much detail as possible to answer your request (such as full name, phone number and email address). Your data will only be used to analyse your request and, if accepted by Legendary Dracula, to take all necessary measures to respond to such a request. Refusal to provide these details may prevent us from analysing or responding to your request.
If you submit a CV for employment to the address in the “Contact” section, your Data will be processed for the purpose of concluding a contract and to the extent that it does not end within 2 (two) months from the date of transmission, your Data will be erased, provided that no other legitimate interest of the operator is opposed to deletion.
You can subscribe to our e-mail newsletter service by providing a valid e-mail address to receive your communications in the “Newsletter” section of our website. You can unsubscribe at any time by sending an email to email@example.com requesting you want to be unsubscribed, or accessing the dedicated link at the end of each newsletter. Unsubscription will not affect the lawfulness of the processing, in accordance with your prior written consent.
If you specifically opted for this form of communication, we may send you text messages (SMS) to the telephone number registered on the website for this specific Processing Purpose.
The Newsletter submitted by Legendary Dracula contains the so-called tracking pixels. They allow a statistical analysis of the success or failure of online marketing campaigns. Based on the built-in tracking pixel, Legendary Dracula solutions can see if and when an e-mail was opened by a data subject and which e-mail links were requested by you to optimize the newsletter delivery, and to adapt the content of future newsletters even better to the interests of the data subject. You are at any time entitled to withdraw your consent to receive the Newsletter.
Using cookies and usage statistics via Google Analytics
Occasionally, the website or newsletters may contain links to other websites or resources on the internet.
The website www.legendarydracula.com uses: social plugins (“plugins”) from the social network plus.google.com; YouTube video platform; social plugins (“plugins”) of the Twitter social network; and social plugins (“plugins”) from the social network Facebook.com.
Legendary Dracula may disclose the data to comply with the obligations imposed on Legendary Dracula under applicable law or in response to a request from a court or other public authority, such as a warrant or summons. Legendary Dracula may disclose information if we believe in good faith that it is necessary to prevent fraud, combat money laundering or terrorist financing operations, and to protect the interests of Legendary Dracula or the implementation of the Terms and Conditions.
Data will not be transferred outside the EU/EEA.
Contract partners, processors or associated operators are carefully selected and audited at regular intervals to ensure privacy and compliance with EU Regulation 2016/679 - GDPR.
We may transfer your personal information to hosting providers, technical assistance and maintenance outside of the European Union. In the case of transfer, we protect and provide adequate protection for the transfer of your personal data to recipients in those countries by concluding data transfer agreements with data recipients in the form of standard contractual clauses approved by the European Commission.
The personal data collected and used will be stored for a period of 5 years after the termination of the commercial relationship, or for any longer period prescribed by law, a applicable record keeping regulation, or by public authorities. Immediately after the expiration of the applicable storage period, the data shall be: (a) deleted or destroyed safely; or (b) transferred to an archive (unless prohibited by law or applicable record keeping regulation). Personal data collected and used to subscribe to our newsletter will be immediately deleted if you unsubscribe from our newsletter service by email or SMS.
As part of the administration of our website, we have taken organizational and technical measures to ensure an adequate level of security against the risks arising from processing, in particular through destruction, loss, alteration, disclosure, acquisition or unauthorized access, deliberate or accidental handling, access by third parties, deletion or modification of personal data. You will be notified of a breach of data security within a reasonable period of time after the discovery of the breach, unless the competent authority determines that the notification would impede criminal investigation or jeopardize national security. In this case, the notification will be delayed according to the instructions of the authorized body. We will promptly respond to any requests for data breach. You can consult here the Security Policy
Rights of the data subjects
Waiver. If you have consented to the processing of your information (e.g. when you have opted to receive marketing communications/newsletters), you can withdraw your consent at any time.
Access. You can request access to your personal information that we keep. If you send us such a request, we will give you all the information about the purposes of the processing, the categories of data processed, the categories of recipients, the data retention period, your rights to rectify, delete or restrict the accessed data, if applicable. If possible, we will give you the opportunity to remotely access the system that can give you direct access to your personal data.
Portability. You can get a copy of the personal information we have recorded in a compatible format and a structure that allows you to exercise your data porting right.
Restriction. You may request a restriction in the following cases: for a period allowing Legendary Dracula to verify the accuracy of your personal data if you dispute it; if the processing is illegal and you prefer to restrict personal information, do not delete them; if you want Legendary Dracula to keep your personal information, because you need them to defend a right in court. If you oppose the processing, Legendary Dracula will verify that there are legitimate processing interests that prevail over the rights you invoke, and we will notify you of the outcome of these checks.
Correction/Deletion. You can also request correction, modification, deletion of any information that is incomplete, expired or incorrect. You may request the deletion of your personal information in the following cases:
We will take all necessary steps to inform the authorized representatives of Dracula Legendary involved in the data processing of this deletion.
Opposition. You may oppose the processing of your personal information at any time when used for marketing or profiling purposes to send you advertisements of interest or to oppose the disclosure of your data to third parties.
Complaint. You also have the right to lodge a complaint with the competent supervisory authority:
National Authority for the Supervision of Personal Data Processing
28-30 G-ral. Gheorghe Magheru BLVD, District 1, Bucharest
Tel .: +40.318.059.211
For e-mail: firstname.lastname@example.org
In writing: by mail or courier at 12 Ion Berindei St., bloc 60, ap. 54, district 2, Bucharest.
Requests for access, correction, restriction or deletion of processing must be made in writing and subject to legal restrictions in force. We will ensure that all appropriate measures are taken to resolve your request without delay and, in any case, within 30 (thirty) days of receipt of your application. Information will be provided by electronic means if possible, unless otherwise requested in writing.
This policy update was last updated on 01.07.2018.
The information below is intended to inform the user about the placement, use, and administration of cookies used by the website www.legendarydracula.com
Please read carefully the following information:
This website uses its own and third parties cookies to provide users/members/customers with a much better browsing experience and services tailored to the needs and interests of everyone. In what we call “web 2.0,” “cookies” play an important role in facilitating the access and delivery of multiple services the user enjoys on the Internet, such as:
WHAT IS A COOKIE?
An “Internet Cookie” (also known as “browser cookie” or “HTTP cookie” or simply “cookie”) is a small file of letters and numbers that will be stored on your computer, mobile terminal or other equipment of a user from which the Internet is accessed. The cookie is installed through a request issued by a web server to a browser (e.g. Internet Explorer, Chrome) and is completely “passive” (it does not contain software, viruses or spyware and cannot access the information on the user’s hard drive).
A cookie consists of 2 parts: the name and the content or the value of the cookie. The lifetime of a cookie is determined; technically, only the webserver that sent the cookie can access it again when a user returns to the website associated with that webserver.
Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.
TYPES OF COOKIES:
Session cookies - they are temporarily stored in the cookie folder of the web browser for it to save them until the user exits the web site or closes the browser window (for example, when logging in/ logging off on a webmail account or on social networks).
Persistent cookies - These are stored on the hard drive of a computer or device (and generally depends on the cookie’s default lifetime). Persistent cookies include those placed by a website other than the one the user is currently visiting - known as “third party cookies” - which can be used anonymously to store the interests of a user, so that advertising is delivered as relevant as possible to users.
WHAT ARE THE ADVANTAGES OF COOKIES?
A cookie contains information linking a web browser (user) and a specific web-server (website). If a browser accesses that web-server again, it can read the already stored information and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide user-friendly services: ex - online privacy preferences, website language options, shopping carts, or relevant advertising.
WHAT IS THE LIFETIME OF A COOKIE?
Cookies are managed by web servers. The life of a cookie may vary significantly, depending on the purpose for which it is placed. Some cookies are used exclusively for one session (session cookies) and are no longer retained once the user has left the website and some cookies are retained and re-used whenever the user returns to that website (“permanent cookies”). However, cookies can be deleted by a user at any time through browser settings.
WHAT ARE COOKIES PLACED BY THIRD PARTIES?
Certain sections of content on some websites may be provided through third parties / suppliers (e.g. news box, video or advertisement). These third parties may also place cookies through the website and they are called “third party cookies” because they are not placed by the owner of that website. Third-party vendors must also comply with the applicable law and the privacy policies of the website owner.
HOW ARE COOKIES USED BY THIS WEBSITE
A visit to this website may place cookies for purposes of:
These cookies may come from the following third parties: (Google, Facebook, Youtube, etc.)
This type of cookie retains the user’s preferences on this website, so they no longer need to be set on every website visit.
VISITOR ANALYSIS COOKIES
COOKIES FOR GEOTARGETTING
These cookies are used by a software that determines the country you come from. It is completely anonymous and is only used to target the content - even when you are on our page in Romanian or in another language you receive the same advertisement.
When you sign up for this website, we generate a cookie that tells us if you are registered or not. Our servers use these cookies to show us your account and if you have permission for a particular service. It also allows us to associate any comments you post on our website with your username. If you did not select “keep me registered” this cookie will be automatically deleted when you close the browser or computer.
COOKIES FOR ADVERTISING
These cookies let us know whether or not you’ve seen an online ad, what its type is, and how long it has been since you saw the ad message. These cookies are also used to target online advertising. We may also use third-party cookies for better advertising targeting, to show for example, holiday ads if the user has recently visited an article on holidays. These cookies are anonymous, they store information about the viewed content, not the users. We also set up anonymous cookies through other websites hosting our advertisement. By accepting them, we can use them to recognize you as a visitor to that website if you later visit our website, we will be able to deliver advertising based on this information.
Much of the advertising you find on this website belongs to third parties. Some of these parties use their own anonymous cookies to analyse how many people have been exposed to an ad, or to see how many people have been exposed multiple times to the same ad.
The companies that generate these cookies have their own privacy policies and this site does not have access to read or write these cookies. Third-party cookies can be used to show your target advertising on other websites, based on your browsing on this website.
OTHER THIRD PARTY COOKIES
On some pages, third parties can set their own anonymous cookies in order to track the success of an application, or to customize an application. Because of its use, this website cannot access these cookies, just as third parties cannot access cookies owned by this website. For example, when you share an article using the social network button on this website, that social network will record your activity.
WHAT TYPE OF INFORMATION IS STORED AND ACCESSED THROUGH THE COOKIES?
Cookies keep information in a small text file that allows a website to recognize a browser. The webserver will recognize the browser until the cookie expires or is deleted.
The cookie stores important information that enhances Internet browsing experience (e.g., setting the language of a website, keeping a user logged in to the webmail account, online banking security, keeping products in the shopping cart)
WHY ARE COOKIES IMPORTANT FOR THE INTERNET?
Cookies are the central focus of the efficient Internet functioning, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some websites unusable. Denying or disabling cookies does not mean you will not receive online advertising - just that it will no longer be able to keep track of your preferences and interests highlighted by your browsing behaviour.
EXAMPLES OF IMPORTANT UTILIZATIONS OF COOKIES (WHICH DO NOT REQUIRE A USER TO BE LOGGED IN BY AN ACCOUNT):
Content and services tailored to user preferences - news categories, weather, sports, maps, public and government services, entertainment websites and travel services.
Offers tailored to users’ interests - remembering passwords, language preferences (e.g.: displaying search results in Romanian).
Retrieve child protection filters for content on the Internet (family mode options, safe search functions).
Limiting ad serving frequency - limiting the number of displays of an ad for a particular user on a website.
Providing more relevant advertising for the user.
Measurement, optimization, and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (e.g. through search engines, directly from other websites, etc.). Websites run these analyses of their use to improve websites for the benefit of users.
SECURITY AND PROBLEMS REGARDING CONFIDENTIALITY
Cookies are NOT viruses! They use plain text formats.
They are not made up of pieces of code so they cannot be executed or auto-run. Consequently, they cannot duplicate or replicate on other networks to run or replicate again. As they cannot perform these functions, they cannot be considered viruses.
Cookies can still be used for negative purposes. Because they store information about user preferences and browsing history, both on a particular website and on several other websites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently mark cookies to be deleted in anti-virus/anti-spyware removal/scanning procedures. In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, shelf life, and automatic deletion after the user has visited a particular site.
Other security issues related to cookies
Since identity protection is very valuable and is the right of every internet user, it is advisable to know what issues cookies can create. As information between the browser and the website are transmitted constantly in both directions through them, if an attacker or unauthorized person intervenes in the data transmission path, the information contained in the cookie can be intercepted. Although very rarely, this can happen if the browser connects to the server using an unencrypted network (e.g. an unsecured WiFi network). Other cookie-based attacks involve bad cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to cheat browsers in sending information via unsecured channels. Attackers then use the information for the purpose of unauthorized access to certain websites. It is very important to be careful in choosing the most appropriate method of protecting personal information.
TIPS FOR A SAFE AND RESPONSIBLE BROWSING BASED ON COOKIES
Tips that can help ensure that you browse without worries by using cookies:
Customize your browser settings for cookies to reflect a comfortable level for your cookie security.
If you are not bothered by cookies and you are the only person using your computer, you can set expiration long dates to store your browsing history and personal access data.
If you share your computer access, you can consider the browser setting to delete your individual browsing data each time you close your browser. This is a way to access websites that place cookies and delete any visiting information when you close the browsing session.
Install and constantly update your antispyware applications.
Many of the applications for detection and prevention of spyware include the detection of attacks on websites. This prevents your browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up-to-date. Many of the cookies attacks are made by exploiting the weaknesses of the old versions of browsers. Because information is constantly transmitted in both directions between the browser and the website through them, if an attacker or unauthorized person interferes with the data transmission path, the information contained in the cookie can be intercepted. Although very rarely, this can happen if the browser connects to the server using an unencrypted network (e.g. an unsecured WiFi network).
Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and greatest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so you can browse with confidence on the internet.
HOW CAN I STOP COOKIES?
Disabling and refusing to receive cookies can make some websites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get/see online advertising anymore. It is possible to set up the browser so that these cookies are no longer supported or you can set the browser to accept cookies from a particular website. But for example, if you are not registered using cookies, you will not be able to leave comments.
All modern browsers offer the ability to change cookie settings. These settings are usually found in the “options” or “preferences” menu of your browser.
To understand these settings, the following links may be useful, otherwise you can use the “help” option of your browser for more details.
For third-party cookie settings, you can also check the site:
If you want to know more about cookies and what they are used for, we recommend the following links:
You have the following website available to provide more information about privacy related to online advertising:
For more details on privacy issues, you can also access the following links:
This site is owned by Legendary Dracula S.R.L. and we reserve the right to make any additions or modifications necessary.
The last update was made on 01.07.2018.